Privacy Policy

Devino Labs (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, applications, and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Business name and address
• Billing and payment information (processed via Stripe)

b. Technical Information

• IP address
• Browser type
• Device information
• Usage data (pages visited, time spent)

c. Project Information

• Business requirements
• Service requests
• Communication history

2. How We Collect Information

We collect information when you:

• Submit a quote request
• Complete intake forms
• Communicate with us
• Use our services
• Make payments through Stripe

3. How We Use Your Information

We use your information to:

• Provide and manage services
• Process payments
• Communicate with you
• Improve our services
• Maintain internal records

4. Payment Processing (Stripe)

All payments are securely processed by Stripe.

• Devino Labs does NOT store or process your payment card details
• Stripe handles all sensitive payment data
• Stripe’s privacy policy applies to payment transactions

5. Sharing of Information

We do NOT sell your personal data.

We may share data with:

• Stripe (payment processing)
• Service providers (hosting, analytics)
• Legal authorities if required by law

6. Data Retention

We retain your information:

• As long as necessary to provide services
• For legal and accounting purposes
• Until you request deletion (where applicable)

7. Data Security

We implement reasonable security measures to protect your data, but no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request corrections
• Request deletion
• Withdraw consent

9. Third-Party Services

Our services may include links or integrations with third-party services. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 13.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

12. SMS Communications

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

Devino Labs LLC sends transactional SMS messages including account verification codes, authentication messages, account security alerts, appointment confirmations, service updates, and operational notifications related to requested services.

We collect SMS consent when you:

• Submit our dedicated transactional SMS opt-in form at /sms-opt-in
• Explicitly agree to receive transactional SMS messages during account setup or service onboarding, where applicable

Types of transactional SMS messages we may send include:

• Account verification codes
• Authentication messages
• Account security alerts
• Appointment confirmations
• Service updates
• Operational notifications related to services you requested

Message frequency varies based on your account activity and the services you use. Message and data rates may apply.

You can opt out at any time by replying STOP to a message from Devino Labs LLC. After you send STOP, we will send a confirmation that you have been unsubscribed. For help, reply HELP or contact us using the information below.

You may also withdraw SMS consent by contacting us directly. Opting out of SMS messages will not affect other service-related communications sent by email or through your client portal, where applicable.

13. Contact Us